One single system to run your business
No other systems needed
Simple, extremely flexible
Run any process / project / business
Create any type of report
Everything in one place, and a completely natural business flow
Tasks follow tasks with immediate effect. And you'll get more than the "work order"; in one single interface you'll get all the information you need and the fields to fill in with your work, upload your files, make the right choices or forward to one or more co-worker, supplier or anyone else.
You do not have to bother with report writing as everything is captured allowing any real-time report to be generated by user-defined templates. The same method applies to accounting reports as well, allowing unheard of flexibility like multiple GAAPs in parallel, convert ten years of German GAAP accounts to US GAAP in an afternoon, or simply display changes to the balance sheet that occurred while you were out for lunch.
All flows and activities can be made transparent; include anybody in the process. Any communication can be done through the system allowing all communication to be related to the project.
Change the flows, data models or report templates at any time to better your business.
Thingamy is not a CRM, HCM, ERP, Accounting, KMS, SCM, Process management system, email or collaboration system - but it does all of what the above are supposed to do. And it can replace what meetings, paper shuffling and other non-IT process tools are supposed to do as well.
Thingamy is a business framework, not merely a collection of support tools. It might even allow you to increase your profits manyfold.
A typical day with Thingamy
In the morning you log on to the Thingamy in your browser - at the office, from home or from your iPhone while having a coffee on your way somewhere.
Once in the "Home" page of Thingamy; first thing you'll look for would be new tasks, not a mailed instruction, but a proper link to (say) a "Research task". And you can see that it was started one hour ago when Peter the project leader finished his task; when he added details, ideas and instructions for your "Rosé wine sales campaign" research.
You're of course curious what else is happening, so you click on the link "Active flows" where you choose the link to the "Provence wine campaign" flow. Ah, Richard is also involved in research so you make a note to contact him with some ideas.
For a bit of ad-hoc communication with Richard you'll use the in-system little "Messaging" flow, an email kind-of-way using Thingamy allowing all project communication to be a part of the total project information repository. Actually, you also have a "Phone message" flow as well, again leaving all information related to the project easily and forever available.
You'll also see that Peter would review your results and have the opportunity to flip it back to you if he's not entirely happy. OK, fair enough, and good to know that a critical eye will be there before your work moves on towards the next steps in the flow: Start of the creative design process, which you can see from the flow diagram in front of you.
You click on the task link and up comes a list of more links, when clicked they expand on your screen and a full overview of the Project, the Client, any communication and some tidbits and subjective views as well - and of course the ideas, views and instructions for this task. Basically all the information you need on one screen - and at the bottom - some open fields to fill in: Research notes (and you know these will be time stamped with your name next to it) and Research files where you can upload any interesting documents, videos or images, including your own if need be.
So you start working, adding text and files to the interface, hit save before lunch leaving the task with you but now allowing others to see how far you are as whatever you saved will now be part of the "Full project overview" report.
In other words, quite a normal morning for a knowledge worker using Thingamy instead of email, meetings and firing up four different applications to prepare for some work.
Example: Law office.
A client calls and the receiver of the call chooses the client from the existing client list or takes down all the necessary information. Then he choose what principal or associate that should take the case, if not himself.
To keep it simple he chooses himself and immediately starts querying about the needs following the list of questions in front of him, filling in the fields with the answers.
Again he will ask for relevant documentation and gives the client access to an interface where the client can upload whatever needed in a browser after having logged onto Thingamy, or he might use the old method of receiving by fax before uploading them himself.
He then starts reading the information gathered, adding notes underway. Time to revisit the client for further questions and perhaps a real deep dive into "what is really the issue?" and "where does he see himself when job's done?".
That coupled with an in-house rethink over what this job would "cost" in time and resources spent would lead to an offer - declined or not. If declined the flow would skip directly to the "Post mortem" process at the end.
Whatever happens, work done here is most useful for the overall efficiency of work done later.
Luckily the questions for the client are all on the screen. Years of experience readily available, allowing the law firm to scale knowing their associates will ask the same questions as the most experienced principals would.
Now a need for research becomes inevitable and he chooses the right partners, in-house or contractors, who will be notified to log on the Thingamy in their browser and see their "Research tasks" including all pertinent information.
Once the information is in the system our chap will get the task "Research review" with the subsequent questions "Need for more research?" where a Yes would loop the flow back a step for another research round.
If No he will now "do the work" and produce the right kind of contract, will or whatever. Possibly with a little fork off to some peer legal minds for a quick review. Once back the work is done and time to deliver and perhaps go through a "Post mortem" process built into the flow - "What could have been done better?" and so forth, always useful if you'd like to deliver better value at lower cost next time!
Example: Financial advisor.
The advisor starts the "New client" process and will immediately have a very long list of questions to ask the client covering the ground of all wealth aspects like investments, partnerships, wills, agreements, real estate, insurance, tax and so forth. All answers are filled in the task interface before "Complete" is hit.
Now back at the office the associate has received another task - "Gathering of client documents" - where he will see all the client details he needs like contact numbers and email and such. He checks with the client and asks if he's willing to upload himself or if he should send him a list so he can fax or post copies.
The client is a modern man so he has no problem with uploading PDF copies himself so the associate chooses to send the flow to the client who then logs on to the Thingamy in his browser where he will see his task "Please add documents and notes". There he will see what documents he should upload and goes about it, even adding a few notes about the documents, then hitting complete when finished.
The principal now has a task in his "Home" interface - "Preview of client case" - which he clicks. There he'll have a complete overview over all answers, nicely sorted out per area, as well as links to all and any document.
This is of course the first value adding step and our principal takes his time adding notes to the notes fields, saves, goes for lunch, comes back and studies on.
When finished he is convinced that the client might have issues with his Life insurance policy as well as with some discrepancies in his will. Thus he chooses to send the flow to a couple of his partner firms in the Life Insurance and Legal areas.
These experts will then receive a notification and will log on to the Thingamy in their browser and find their tasks. Each now presented with the pertinent information - questions and answers as well as links to documents pertaining specifically to the issues at hand. No less, no more. And of course some fields reading "Important issues" with the "Suggested solution" next to it.
A couple of days passes and the principal sees what's happening each time somebody hits save or complete. A quick review of work done, perhaps a loop back with some questions, now all back to the principal who adds some notes himself.
Now he can produce a report for the client - "Issues found and suggestions for solutions".
With that in hand the client chooses to do something about the issues and the principal arranges for work to be done by the experts or anybody the client chooses.
And that process follows the lines more or less like above, obviously speeding up the process tremendously as all documents are at hand as are all notes and work done so far.
All the while the principal have access to all former and present client "files" including historical views of notes and discussions and work done for a bit of research - making use of the ever increasing firm's Intellectual Capital gathered by the proper processes.
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